Shipping policy

Last Updated: March 15, 2026

Thank you for shopping with Wit Pleasure Novelty Gifts. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through our website.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay in shipping your order, we will notify you via email.

 

2. Domestic Shipping (United States)

We offer the following shipping options within the United States:

Economy Shipping
Estimated delivery: 4–8 business days
Cost: From $3.99

Standard Shipping
Estimated delivery: 2–5 business days
Cost: From $4.75

Priority Shipping
Estimated delivery: 2–3 business days
Cost: Calculated at checkout

Express Shipping
Estimated delivery: 1–2 business days
Cost: $7.99 + $2.40 for each additional item

Delivery times are estimates and may vary depending on the shipping carrier.

3. International Shipping

We offer International Standard Shipping to select countries.

Estimated delivery: 10–30 business days
Cost: From $4.75

International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are determined by the destination country and are not included in our shipping fees.

4. Order Cancellations

Orders begin processing shortly after they are placed. Because of this, cancellations may not always be possible.

If you need to request a cancellation, please contact us as soon as possible and we will do our best to assist you.

5. Returns and Refunds

Returns are accepted within 30 days of the original purchase date.

To qualify for a return:

  • Items must be unused
  • Items must be returned in their original condition and packaging

Certain products, including sale items or personalized items, may not be eligible for return.

For complete details, please visit our Refund Policy:

https://witpleasure.com/policies/refund-policy

6. Delayed Shipments

If a delay occurs before your order ships, you will have the option to cancel the order for a full refund.

Once a package has been shipped, delivery delays caused by the shipping carrier are outside our control. Customers are encouraged to contact the shipping carrier directly for updated delivery information.

7. Lost or Damaged Packages

Once an order has been handed over to the shipping carrier, Wit Pleasure Novelty Gifts is not responsible for packages that are lost or damaged during transit.

If your package arrives damaged, please contact us within 5 days of delivery, and we will assist you in filing a claim with the shipping carrier.

8. Shipping Restrictions

At this time, we do not ship to P.O. Boxes.

We also do not ship to the following countries or regions:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • The Crimea region of Ukraine
  • Donetsk People's Republic (Ukraine)
  • Luhansk People's Republic (Ukraine)

Additionally, certain products may be restricted from air shipment under Transportation Security Administration (TSA) regulations. If this occurs, an alternative shipping method may be used.

9. Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

Email: support@witpleasure.com